Social Media

Social Media

 

On our social media, we love engaging with past, current and future Wildcats and sharing all of our amazing activities, personalities, research and more!

Requirements for UArizona Social Accounts

Social Handles

Your unit’s profile name should be search-friendly and follow the naming convention of “uofa” or “arizona” combined with your unit name. Please reach out to brand@arizona.edu for approval on all new social media handles.

Profile Images

Take advantage of the social media platforms' most used and powerful feature: the news feed. This is where 99% of audiences see your posts so your profile image should be simple, clear and recognizable at this size.

We have created a library of “Block A” social profile images that can be downloaded from the Digital Asset Library (NetID required):

  • Formatted for: Facebook, X (formerly Twitter), Instagram, and YouTube
  • Categorized by color: Arizona Red, Arizona Blue, White and Light River

Social Media Management

Working in conjunction with our Trellis partners, social media managers are able to share and amplify quality content to larger, more engaged audiences.

Marketers will have one tool to connect with audiences across all social media platforms, as well as monitor and track their campaigns for real-time performance analysis. They will also be able to establish social listening dashboards which allow them to see what's being said online, across multiple verticals, about key departments and stakeholders.

Sprout Social

Social media accounts speaking on behalf of the University of Arizona that meet the below requirements are eligible for access to the University-wide social media software, Sprout Social.

Eligible accounts must:

  1. Have completed a social strategy worksheet
  2. Post a minimum of 3X per week on each account connected
  3. Actively utilize Sprout Social for scheduling and analytics, with no more than one month lapse
  4. Attend all required trainings

MORE ON SOCIAL MEDIA MANAGEMENT

Social Media Strategy

Social media is a strategic tool for communications when aligned with your overall communications strategy. To help streamline new accounts, a Social Media Strategy Worksheet must be completed before requesting a new account.

Already have a social media presence? Use the worksheet to help provide your social media team with clear goals and benchmarks, and to assess account growth and opportunities for improvement in the future.

DOWNLOAD WORKSHEET

Worksheet Glossary
  • KPI: key performance indicator; set of quantifiable measurements used to gauge the university’s overall long-term performance
  • Objective: tangible actions or implementation steps needed to achieve the goal
  • Tactic: action steps required to complete the objective

The first page looks at your goals and objectives as a whole on social media. The second, third, and fourth pages are designed to help you determine how your strategy will flex and differ on each platform.

Identify specific goals, tactics, and objectives for each platform.

Overall goals should be created based on the goals of your department, unit, or college. These goals should be individualized based on what your area is hoping to accomplish on social media.

SMART goals (Specific, Measurable, Achievable, Relevant and Time-bound) are the goals directly correlated to your work on a specific platform. These should always include a numerical component tied into the analytics.

Including KPIs in your SMART goal can better quantify if the work you are doing is leading to the intended outcome. For example, if the goal is to increase applications, we would want to increase the number of link clicks sending people to the website and utilize UTMs to determine the number of applications attributed to our posts.

KPIs such as engaged users, engagement rate, and link clicks would indicate action and engagement. These will help you better assess performance versus high-level vanity metrics that indicate general brand health and growth.

Best Practices for Social

Facebook’s terms change often. While we do our best to update you, it is your responsibility to follow their rules. Find the most recent version of the terms online.

Audience: Your audience on Facebook is the most diverse of all social media platforms. Followers will be of any age and any gender, race, or ethnicity. Data shows that the most active age group of Facebook users is 25–34 years old.

Posting frequency: A minimum of three posts per week is suggested. Posting regularly ensures that you are appearing in followers’ timelines. Lack of posting drives your pages’ presence within the algorithm down. Avoid posting multiple times a day to avoid competition among posts.

Community management: Respond to all relevant/non-spam direct messages, comments, or tags within a 24-hour period during the work week.

Optimal image sizes: Images that are not optimized for the web can show up cropped or pixelated:

  • Profile photo – 180x180 pixels
  • Cover photo – 820x462 pixels
  • Photos or graphics – 1200x630 pixels

Best practices

  • Avoid text-heavy graphics.
  • Keep your text as short as possible. Posts between 40 and 80 characters perform best.
  • Utilize your website, and link to it if needed; however, posts without a link will generally reach more people.
  • When sharing university-wide updates or information, share the post made by the original source instead of creating a competing post.

X's, formally Twitter's, terms change often. While we do our best to update you, it is your responsibility to follow their rules. Find the most recent version of the terms online.

Audience: Your audience on X is much younger than on Facebook; the majority of X users are between 18 and 29 years old.

Posting frequency: A minimum of five posts per week is suggested. Retweets do count as content, as they show engagement on the platform.

Community management: Responding to all relevant/non-spam direct messages, comments, or tags is recommended within a 24-hour period during the work week.

Optimal image sizes: Images that are not optimized for the web can show up cropped or pixelated:

  • Profile photo – 400x400 pixels
  • Cover photo – 1500x500 pixels
  • Photos or graphics – 1024x512 pixels

Best practices

  • Use one to three hashtags to avoid cluttering your tweet.
  • Schedule content directly before or after the hour to increase engagement (ex: 7:03am).
  • Add alternative text when sharing graphics. Alternative text is used by screen readers to help the visually impaired better understand an image.
  • Do not overuse emojis, as they are difficult to render using screen-reading devices.
  • Visuals are the best way to engage your audience.
  • Keep your text as short as possible. Posts between 71 and 100 characters perform best.

Instagram's terms change often. While we do our best to update you, it is your responsibility to follow their rules. Find the most recent version of the terms online.

Audience: Your audience on Instagram is very young, with the majority of users falling between ages 13–35.

Posting frequency: Share two to four posts per week.

Community management: Responding to all relevant/non-spam direct messages, comments, or tags is recommended within a 24-hour period during the work week.

Optimal image sizes: Images that are not optimized for the web can show up cropped or pixelated:

  • Profile photo – 110x110 pixels
  • Square post – 1080x1080 pixels
  • Landscape post – 1080x566 pixels
  • Portrait post – 1080x1350 pixels

Best practices

  • Use three to five hashtags to avoid cluttering your caption.
  • Avoid text-heavy graphics, as most Instagram users engage with content on their phones.
  • When sharing graphics, always add alternative text. Alternative text is used by screen readers to help the visually impaired better understand an image.
  • Do not overuse emojis, as they are difficult to render using screen-reading devices.
  • Keep text as short as possible. Posts between 138 and 150 characters perform best.

Instagram's terms change often. While we do our best to update you, it is your responsibility to follow their rules. Find the most recent version of the terms online.

Audience: Your audience on Instagram is very young, with the majority of users falling between ages 13–35.

Posting frequency: Share two to four cohesive stories per week, with each set of stories including a minimum of three slides.

Community management: Responding to all relevant/non-spam direct messages, comments, or tags is recommended within a 24-hour period during the work week.

Optimal image sizes: Images that are not optimized for the web can show up cropped or pixelated:

  • Stories – 1080x1920 pixels

Best practices

  • Create content that is cohesive and tells a story.
  • Focus on finding images that are simple and not super busy.
  • Avoid text-heavy graphics, as they can be hard to read in the time allotted.
  • If it is relevant, save stories to your “Highlights” section, located at the top of your profile. This will allow new users to see what pieces of information you feel are the most relevant and be able to look at them, regardless of how long ago they posted.
  • Review content saved to highlights every three months to ensure it is still current and useful for viewers.
  • Share engaging content, such as polls, quizzes, or countdown timers.

LinkedIn's terms change often. While we do our best to update you, it is your responsibility to follow their rules. Find the most recent version of the terms online.

Audience: Your audience on LinkedIn is extremely diverse, with the most active users between 26–55 years old.

Posting frequency: Share two to four posts per week.

Community management: Responding to all relevant/non-spam direct messages, comments, or tags is recommended within a 24-hour period during the work week.

Optimal image sizes: Images that are not optimized for the web can show up cropped or pixelated:

  • Block A (profile photo) – 300x300 pixels
  • Cover photo – 1536x768 pixels
  • Post – 1200x1200 pixels

Best practices

  • Keep your text as short as possible. Posts between 50 and 100 characters perform best.
  • Posts with auto-populating links perform best on LinkedIn.

Campus marketers and communicators are also asked to not use TikTok/ByteDance applications for institutional marketing, paid adverting or promotion on behalf of the University.

The federal government issued an executive order to remove TikTok from federal devices in February, and Arizona Governor Hobbs issued a similar executive order for Arizona state agencies in April.


Social Media Directory

University of Arizona   Social Media
Suresh Garimella | President     Andy Dumont
Alumni   Rhaya Truman
Foundation   Jess Jenkins
U of A Safety   Tamra Ingersoll
Information Technology (UITS)   Mary Veres

Arizona Athletics

  Contact Athletics

Arizona Student Unions     Andre Rocha
Campus Store     Andre Rocha
Campus Health       Carrie Johnson
Campus Recreation     Nina Wittmer
Arizona International   Rikki Mioduski
Study Abroad     Alaina Mothershead
Housing & Residential Life     Ali Santander
International Admissions     Tristan Boisseau
International Education       Nikita Parulekar
International Student Services       Rikki Mioduski
Libraries   Bobbie Chong
Life at UArizona         Emily Stulz
Parent and Family Programs        
Parking and Transportation Services     Andre Rocha
Office of Scholarships & Financial Aid (OSFA)         Christie LePeau
Office of Sustainability     Kenzie Jackson
Student Engagement & Career Development       Stacy Burnett
Think Tank     Emma Offer
Wildcat Connections       Hannah Hildreth

A Center    Laura Novotny

College of Agriculture and Life Sciences

      Leslie Grignon

Cooperative Extension

        Ben Downer

Department of Biosystems Engineering

        A. Tevik
Race Track Industry Program     Denise Pharris

College of Architecture, Planning and Landscape Architecture

      Nallely Gonzalez
School of Landscape Architecture and Planning       Laura Jensen
Sustainable Built Environments     Ladd Keith

Arizona Arts (College of Fine Arts)

    Andrew Escoto

Center for Creative Photography

    Aiden Avery
School of Music   Mari Lares
School of Art       Michael Chesnik
School of Dance     Gianni Howell
School of Theatre, Film and Television     Jordan Lorsung
University of Arizona Museum of Art     Chris Weir
Arizona Arts Live   Sophie Gibson-Rush
The Pride of Arizona Marching Band     Courtney Dodge

College of Education

Cynthia Sodari

Eller College of Management

    Sofia Sanchez
Eller AZMEX         Valorie Rice
Eller School of Accountancy         Janee Johnson
Eller College Undergrad         Veronica Atondo
Eller EBRC       Valorie Rice
Eller Marketing Department         Crystal Mejia Tilton
Eller Management & Organizations         Diane Sotelo
HSLopez School of Business Analytics       Caroline Hauglie
McGuire Center for Entrepreneurship     Julie Bularzik
MIS at the University of Arizona       Erin Dietsche
Startup Wildcats   Julie Bularzik

College of Engineering

      Racel Mosteller

Department of Aerospace & Mechanical Engineering

        Rachel Spitz

Department of Biomedical Engineering

      Andrea Anduaga

Department of Civil Engineering and Engineering Mechanics

      Therese Lane

Department of Electrical & Computer Engineering

        Susan Novosel

Department of Mining & Geological Engineering

        Jason Gelt

Systems & Industrial Engineering

      Angelique Leon

Graduate College

      Paulina Reynosa

Health Sciences   Laurie Fujieda
Arizona Center for Integrative Medicine       Keith Labaw
Arizona Poison and Drug Information Center       Laura Morehouse
Arizona Telemedicine Program       Mike Holcomb
University of Arizona Cancer Center       Amy Williams
Center for Rural Health       Paul Akmajian
Department of Family and Community Medicine         Darci Slaten
College of Medicine: Phoenix     Chase Congleton
College of Medicine: Tucson     Angela Martinez
College of Medicine - Tucson Comprehensive Education Center         Zoe Lambert
College of Nursing   Ann Hess
College of Pharmacy     LuzMaria Hernandez
Department of Immunobiology       Vanessa Gonzalez
Department of Psychiatry     Jamie Manser
Department of Physiology       Jo Barkely
Department of Surgery     Olivia Miltner
Mel and Enid Zuckerman College of Public Health     Shipherd Reed
Otolaryngology         Sonia Romo
Sarver Heart Center       Katie Maass
UA Steele Children's Research Center       Ashley Hammarstrom

College of Humanities

  Eric Swedlund

Poetry Center

    Sarah Gzemski

College of Information Science Max Bracamonte

Online     Grace Smith

College of Optical Sciences

    Julissa Alvarez

Office of Research and Partnerships (ORP)   Lesley Merrifield
BIO5 Institute   Caroline Mosley Bartelme
Center for the Philosophy of Freedom Amee Hennig
Center for Innovation   Jessa Turner
Tech Launch Arizona   Paul Tumarkin
Tech Parks Arizona   Jessa Turner

Resilience Practice Program         Victoria Joseph

College of Science

    Scott Coleman
Mt. Lemmon Sky Center     Alan Strauss
UA Science: Sky School         Rebecca Lipson
Richard F. Caris Mirror Lab         Vanessa Gressieux
Desert Laboratories on Tumamoc Hills       Trica Oshant Hawkins
Laboratory of Tree-Ring Research     Pamela Pelletier
Flandrau Science Center & Planetarium     Nick Letson
Biosphere 2     Eden Jaeger
Astronomy (ASTRO)          
Steward Observatory       Xiaohui Fan
Chemistry and BioChemistry (CBC)     Olivia Mendoza
Geosciences       Hannah McCormick
Water Network          
Lunar and Planetary Laboratory     Amy Brenton
Mathematics       McKenzie Meza
Molecular & Cellular Biology (MCB)     Christine Acosta
Neuroscience & Cognitive Science (NSCS)       Becca Van Sickler
Psychology       Vanessa Noonkester
Speech, Language and Hearing Science       Dana Eriksson
Lowell Institute for Mineral Resources     Dietlinde B. DuPlessis

College of Social and Behavioral Sciences

    Nividita Chatani
American Indian Studies     Matt Gilbert
Anthropology       Diana Austin
Communication     Ruth Montes de Oca
English       Anne Sheppard
Gender and Women's Studies     Stephanie Troutman Robbins
Geography, Development & Environment         Amanda Percy
Government and Public Policy     Angela Hackett
History     Dakota Hogeboom
Journalism     Jesse Tellez
Judaic Studies     Jackie Schmidt
Latin American Studies     Clea Conlin
Linguistics       Stephanie Amado
Mexican American Studies         Julieta Gomez
Middle Eastern and North African Studies       Randa Abdu
Sociology     Lauren Jacobson
Southwest Center       Carlos Quintero Herrera

College of Veterinary Medicine     Mindy Burnett

W. A. Franke Honors College

      Anne Perry

Yuma